Customer Support

Why don't I get to choose between climate projects?
Some companies have selected only 1 climate project to balance the emissions, therefore you will not have the choice to select your own one.

What if I don’t select a project?
If you are not able to select a climate-project in time,  the CO2code system will automatically assign a project. The ‘expiration’ time is defined by the company which purchased the certificates.

Why can’t I add the CO2 to my account?
Some companies have chosen not to offer this service for their CO2codes.

For more information or technical support contact the service team under: customer-support[Klammeraffe]co2code[Punkt]info



Company Support

If you have questions about how to generate CO2codes contact the service team under: company-support[Klammeraffe]co2code[Punkt]info

Notice: A web-tutorial on how to create codes will be available from Q3 2009.

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